Question 1

What is the difference between home help and home care?

Accepted Answer

Home help generally covers practical tasks such as light housework, shopping, and companionship, while home care includes personal care like washing, dressing, and medication support. In practice, many providers offer a mix. When you enquire, describe exactly what the person needs so the carer can tell you whether it falls within their scope and training.

Question 2

How many hours a week should we start with?

Accepted Answer

Start with the minimum that keeps the person safe and comfortable, often two to four hours a week, then review after a month. Beginning small lets everyone adjust to having someone in the home. If needs increase, you can add hours or move to a different shift pattern without changing the whole arrangement.

Question 3

Do home helps need Garda vetting?

Accepted Answer

Garda vetting is not legally required for every private home help arrangement, but it is a reasonable safety step to ask about. Ask to see their Garda vetting certificate and note the date. You can also request references and check that they have insurance. Vetting is one part of a wider conversation about experience and suitability.

Question 4

What should we do if the person has a fall or a medical emergency?

Accepted Answer

The carer should call 112 or 999 immediately if the person is seriously unwell or injured, then contact you or the named family member. Before the first shift, agree where the GP and next-of-kin details are kept and whether the carer should administer any basic first aid. A written emergency plan reduces confusion.

Question 5

Can the same carer provide night care?

Accepted Answer

Some home helps offer night cover, either as a waking night or a sleepover, but not all do. Night rates are usually higher and may be quoted per shift. Ask whether the carer is willing to stay overnight, what facilities they need, and how they will manage undisturbed sleep if the person wakes often.

Question 6

How do we end an arrangement if it is not working?

Accepted Answer

Give notice in line with whatever you agreed at the start, often one or two weeks. Put it in writing and settle any outstanding hours promptly. If the person's needs have changed, explain that clearly. A short trial period at the beginning makes it easier to part ways without awkwardness if the match is not right.

Home Help Services in Ireland